How Do I View Or Reply To An SMS Or Member Conversation Or Comment? (New)
This Article Is For:
- All users who have a SoCast account (Login & Password)
- All users who have access to the 'SRM' feature
- This is applicable to all SoCast Themes
- If you do not have access to the 'Inbox' Stream, please speak with your SoCast Account Manager
These are the instructions for viewing and replying to an SMS or member and anonymous conversations within the inbox stream. You can monitor and respond in near real-time to member & anonymous user comments. Step-by-step guide
Notes:
| Inbox Stream: Member/Anonymous Conversation Inbox Stream: SMS Conversation |