What Browsers Are Supported By The SoCast Platform?

This Article Is For:

  • All Users
  • Applicable To: All Themes

Notes:

  • We do not support Microsoft Edge


The browsers listed below are the supported browsers for use with the SoCast Platform (admin.socastsrm.com) and/ your website (www.your.url).  In order for an issue to be accepted by our Service Desk, it must be occurring on one of the Software/OS combinations below.

Step-by-step guide

Supported Operating Systems (Client Website-Front-end):

OSOS Version
iOS12.1.2+
Android7.0+
Windows7, 10

Supported Web Browsers:

BrowserBrowser Versions
Safari11+
Chrome71+
Android Webview71+
Internet Explorer11

Supported Operating Systems (Admin Back-end):

OSOS Version
Windows7
Windows10
iOS12.1+

Supported Web Browsers:

BrowserBrowser Version
Chrome71+
Firefox64+
Safari11+

Supported Devices:

DeviceModel
Apple

iPhone 7

iPhone 8

Samsung

SM-G950W

SM-G930W8

Supported Device Operating Systems:

Operating SystemVersion
iOS12.1.2+
Android7+

Player Supported Streams

  • Web Player
    • AAC format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 or AAC formats using the HLS streaming protocol within an M3U8 wrapper
  • Mobile App Player
    • AAC or MP3 stream encoding. Stream format can be a playlist (M3U), Shoutcast (PLS), or HLS (M3U8).

Why do we limit browser and OS support?

Unfortunately, older browsers and operating systems don't support the latest technology the web has to offer. 

Focusing on the most recent, widely adopted technology lets us continue updating SoCast based on current market trends and needs.