Android: Why Didn't The Alarm Controls Appear When The Alarm Went Off?

This article is for troubleshooting issues related to the alarm controls not appearing on Android devices. Our example below is for a Samsung Galaxy S5 with Android Marshmallow 6.0.1  (For specific instructions please refer to support materials for your device manufacturer/modal and android version)

Step-by-step guide

1. When using the alarm, remember to leave this app open in the foreground, plug the device into a charger, and leave the device screen on.
2. Check all your notification settings for this app to ensure that they are currently enabled
3. To enable, please configure your App Notifications settings:
   1. Show, allow or unblock notifications from this app
   2. Show notifications from this app on the lock screen (available options vary by device and android version)
   3. Set this app as priority or allow as an exception for 'Do not disturb' mode when enabled (available options vary by device and android version)

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